Workforce Management Web Seminars

Core Practice offers several free web seminars designed to help you better manage your workforce and scheduling.

Core Practice also has more substantial, educational paid web seminars that can satisfy your need for quick and powerful information on labor strategy.  Currently we offer two different series that represent a crash course similar to our Labor Strategy Workshop.

The Contact Center Crash Course on Labor Strategy and Workforce Management can be accessed through the Call Center School website by clicking HERE.

The Manufacturing Crash Course on Labor Strategy and Workforce Management can be accessed through the Call Center School website by clicking HERE.

Shift and Labor Scheduling -  Learn the top 10 management challenges in the shift work environment.  The 30 minute “crash course” will give you new insights on the right way to approach labor strategy.

Notice:  There is approximately 20 seconds of no sound before SOME of the sessions get started.  We appreciate your patience.

Top 10 Labor Management Mistakes For Shift Work Environments

Absenteeism