Workforce Management Solutions

Contact Centers

In the modern world of contact center scheduling, buying software is not enough. Companies must implement strategic business practices to gain schedule flexibility, employee buy-in, and the right service levels. Learn More


Food Processing

At a midsize cheese manufacturer in the North East, a poor schedule resulted in excess sanitation downtime events, costing hundreds of thousands of dollars. By implementing the right schedule, we were able to capitalize on the sanitation frequency standards saving money year after year. Learn More


Millions of dollars are wasted each year with outdated labor systems as companies continue to shy away from implementing the right labor schedule. Learn More



Most mining operations waste millions of dollars each year due to inefficient labor mining schedules. Workforce schedules for miners are critical to the success of the operation. Miner schedules can mean the difference between profitability and losing money. Learn More


Unlike production operations, each employee in a distribution environment plays an individual role in capturing the ever-changing workload. Gaining schedule flexibility in today on demand world of logistics mean alternative schedules and employee education. Learn More


Deregulation has meant new labor strategies must be reviewed in the utility industry. Organized labor and management teams can both win with the Core Practice methodology. Learn More



Doctors, nurses, call center representatives, and administrative staffs make our healthcare system work and are in great demand. The question will be how we can use them as effectively as possible? Learn More



Workforce management will always be a major issue in the retail environment. Employees are on the front line and drive sales, customer service, and stocking and inventory management. Have you deployed them properly? Learn More
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Building a Legacy of Excellence

On June 1, 2017, the Core Practice team joined Ankura. Led by labor strategists John Frehse and Ethan Franklin, the Core Practice team brings their expertise into the collaborative practices of Ankura’s growing firm.

Ankura is an expert services firm defined by HOW we solve challenges. Whether a client is facing an immediate business challenge, trying to increase the value of their company or protect against future risks, Ankura designs, develops, and executes tailored solutions by assembling the right combination of expertise. We build on this experience with every case, client, and situation, collaborating to create innovative, customized solutions, and strategies designed for today’s ever-changing business environment. This gives our clients unparalleled insight and experience across a wide range of economic, governance, and regulatory challenges. At Ankura, we know that collaboration drives results.

For more information about our Ankura labor strategy expertise and solutions, please visit

For more information about our Ankura, please visit

To reach the Core Practice website, please click the X on the right-hand corner of this page.