Workforce Management Solutions

Contact Centers

In the modern world of contact center scheduling, buying software is not enough. Companies must implement strategic business practices to gain schedule flexibility, employee buy-in, and the right service levels. Learn More


Food Processing

At a midsize cheese manufacturer in the North East, a poor schedule resulted in excess sanitation downtime events, costing hundreds of thousands of dollars. By implementing the right schedule, we were able to capitalize on the sanitation frequency standards saving money year after year. Learn More


Millions of dollars are wasted each year with outdated labor systems as companies continue to shy away from implementing the right labor schedule. Learn More



Most mining operations waste millions of dollars each year due to inefficient labor mining schedules. Workforce schedules for miners are critical to the success of the operation. Miner schedules can mean the difference between profitability and losing money. Learn More


Unlike production operations, each employee in a distribution environment plays an individual role in capturing the ever-changing workload. Gaining schedule flexibility in today on demand world of logistics mean alternative schedules and employee education. Learn More


Deregulation has meant new labor strategies must be reviewed in the utility industry. Organized labor and management teams can both win with the Core Practice methodology. Learn More



Doctors, nurses, call center representatives, and administrative staffs make our healthcare system work and are in great demand. The question will be how we can use them as effectively as possible? Learn More



Workforce management will always be a major issue in the retail environment. Employees are on the front line and drive sales, customer service, and stocking and inventory management. Have you deployed them properly? Learn More

Building a Legacy of Excellence

On June 1, 2017, the Core Practice team joined Ankura Consulting. Led by labor strategists John Frehse and Ethan Franklin, the Core Practice team brings their expertise into the collaborative practices of Ankura’s growing business advisory and expert service firm. Ankura is committed to constantly expanding the range of world-class services and capabilities that clients deserve every day as they address important opportunities and critical business choices. Ankura’s main practice groups include Investigations & Accounting Advisory, Litigation & Disputes, Regulatory & Contractual Compliance, Risk, Resilience & Geopolitical, and Turnaround & Restructuring and its professionals are proven cross-disciplinary and cross-industry experts who create the diverse and dynamic solutions required to navigate today’s complicated world.

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